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Privacy Policy

Dosanjh Double Glazing Ltd – Privacy Policy

Dosanjh Double Glazing Ltd we is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. By using our services or accessing our website, you agree to the practices described in this policy.

Information We Collect

We may collect and process the following types of personal data:

  • Personal Identification Information: such as your name, address, email address, and phone number, when you contact us or request services.
  • Payment Information: including payment details for processing transactions.
  • Technical Information: such as IP addresses, browser type, and browsing behavior, collected automatically when you visit our website.
  • Project-Specific Information: details related to your project requirements, property specifications, and any specific preferences.

How We Use Your Information

We may use your personal information for the following purposes:

  • To Provide Services: including processing orders, scheduling installations, and delivering products and services.
  • To Communicate with You: responding to inquiries, providing updates on your project, and sending administrative information related to your engagement with us.
  • For Payment Processing: handling transactions securely.
  • To Improve Our Services: analyzing usage trends to enhance our website and services.
  • For Marketing Purposes: sending you promotional information, if you have opted in to receive it (you can opt out at any time).

Legal Basis for Processing

We rely on the following legal grounds for processing personal information:

  • Performance of a Contract: to fulfill our contractual obligations to you when you request our services.
  • Legitimate Interests: for purposes such as improving our services and understanding customer needs.
  • Consent: where required by law, we will obtain your consent before processing your personal data for certain activities, such as sending marketing communications.

How We Share Your Information

We may share your personal information with:

  • Service Providers and Partners: such as payment processors, delivery services, and subcontractors, who assist us in providing our services.
  • Regulatory and Legal Authorities: where required by law or to protect our rights and interests.
  • Third Parties with Your Consent: if you have provided consent, we may share your data with third parties for specific purposes.

We do not sell or lease your personal information to third parties.

Data Security

We take appropriate measures to secure your personal information and protect it from unauthorized access, alteration, disclosure, or destruction. However, no internet-based service can be 100% secure, so we encourage you to take necessary precautions when using our services.

Retention of Personal Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Your Rights

Depending on your location, you may have the following rights concerning your personal data:
  • Access: to request access to the personal data we hold about you.
  • Correction: to correct inaccurate or incomplete data.
  • Deletion: to request the deletion of your personal data, subject to legal restrictions.
  • Objection: to object to processing your data under certain circumstances.
  • Data Portability: to request a copy of your data in a commonly used format.

To exercise these rights, please contact us using the information below.

Cookies and Tracking Technologies

Our website uses cookies to enhance your experience and analyze site traffic. Please refer to our Cookie Policy for more information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we handle your information.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or wish to exercise your rights, please contact us : https://www.dosanjhwindows.co.uk/contact-us/

Welcome to Dosanjh Double Glazing Ltd, your trusted partner for high-quality windows and doors.

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